Before you book
Questions people ask
Answers about deposits, cancellations, packing and cover. Anything else, WhatsApp us on 081 869 3893.
How much deposit do I pay?
A 30% deposit confirms a local booking. Long-distance bookings need a 50% deposit. You pay the balance before offloading.
Can I cancel?
Deposits are non-refundable once a booking is confirmed. If ATLO cancels, you get your full deposit back.
What is included in the online price?
Home moves in Cape Town & surrounds include loading, transport, offloading and protective wrapping on selected items.
Am I covered if something is damaged?
You can add goods-in-transit cover when you book. It costs 1% of the declared value of your goods. If you decline cover, you accept the risk of loss or damage.
Do you pack for me?
Yes. Add the packing service or a box kit when you book. Both cost extra, and so does carrying items up or down stairs.
Do you move outside Cape Town?
Yes. Moves elsewhere in South Africa and cross-border freight are quoted per job. Book online and choose your area, or WhatsApp us.
When are you open?
Monday to Friday 08:00 to 18:00, and Saturday and Sunday 08:00 to 13:00.
Ready to move?
Get your price online in about two minutes, or WhatsApp us on 081 869 3893.